FAQ
Find your answers here
What ingredients are used in your perfumes?
We use high-quality natural ingredients to ensure the best fragrance experience
Do you offer perfume samples?
Yes, you can request samples of our perfumes to try before purchasing
How can I choose the right perfume for me?
If you need help choosing a fragrance, feel free to contact our team or check out our fragrance guide.
Do you offer international shipping?
We are working on shipping our products to all European countries at a later time, but unfortunately now we only ship our products within the Netherlands.
What payment methods are available?
We accept payments via credit cards, cash on delivery, and electronic payment platforms
Can I exchange or return the perfume if I don’t like it?
Yes, you can return the product as long as the packaging is opened reasonably. The buyer is responsible for the return shipping costs. Please note that the product must be in its original condition when returned.
How long does shipping take?
Shipping usually takes from 1 to 3 days depending on your location.
Are the perfumes I purchase long-lasting or do they require maintenance?
Our perfumes last a long time when stored properly away from direct heat
Do you offer discounts or special promotions?
Yes, you can subscribe to our newsletter for exclusive offers and discounts.
Do your perfumes cause allergies?
Our perfumes are carefully crafted with natural ingredients, but we recommend performing a patch test before full use.
If you have sensitivities to certain ingredients, it’s best to consult a doctor before using any product.
How can I contact customer support if I have a problem or question?
You can contact us via email or through live chat on our website
Couldn't find you answer ?
If you didn't find what you're looking for, feel free to reach out to us directly.
Our team is here to assist you and ensure you have the best shopping experience possible. Simply use the chat feature or click the 'Contact Us' button, and we'll get back to you as soon as possible.